Heather Tauer-Reid

Director of Project Management

Mrs. Reid has been at the forefront of customer communications since the inception of Education Resource Group. Her skillset is essential in bridging the communication gap between software concepts and practical application - whether that be in creating product documentation or conducting trainings. Mrs. Reid’s lengthy experience with ERG has made her adept at creating project plans for each client tailored to their specific needs and culture while meeting project timelines. She holds a Bachelor of Arts degree from Southern Methodist University, and a Master of Arts degree from University of Texas at Arlington.